The Petra Promise


Our Petra Promise is ‘We’re only happy, when you’re happy’

This is incredibly important to us, our #SharingtheSparkle motto and culture permeates throughout the whole business and we truly believe that making people happy is our primary focus, everything else comes afterwards, including profit.

If there is anything you’re ever not happy about please email me, directly: [email protected] and I’ll strive to understand and put things right.

Mitch

 Petra Jewllery, Owner


Our vision IS To be the Most Loved Jewellers in Hampshire

We care deeply about everything we do and want to welcome you in to our shop The Cottage as if you’re part of the family. 

Everything about your experience should be special, from reserved customer parking, having your favourite drink; Costa coffee, a nice cold beer or glass of Prosecco, to the amount of designs we have for you to try on and the expertise we offer you with our extremely experienced on-site goldsmith and brilliant team of Jewellery designers.

Children and dogs are welcome, we invite you to bring in your loved ones so we can help you share precious memories together.  We’re used to dealing with all emotions and aim to create the appropriate atmosphere for you to feel comfortable in.

We’ve won quite a few customer service awards over the years, but it’s what our customer’s say about us that matters.  You’re very welcome to read some of our lovely testimonials to get a feel for how we help people. Feel free to book a chat if you’d like to come in and get to know us without feeling obliged to takes things any further.